Privacy

What data we keep

For each purchase we keep your email, your name, the purchase details (amount, taxes, currency, date and language) and the license issued in your name.

When you use “Recover my purchase” we keep a hashed summary of your email and your IP address to limit attempts. We never store the email or the IP in plain text, and those records are deleted after 7 days.

What we use it for

To deliver your license and download link, send them again if you ask, handle refunds and prevent abuse of the recovery form.

Who processes it for us

Stripe processes the payment; we never see or store your card details. Resend sends the emails. Supabase stores the store’s database and accounts. DigitalOcean hosts the store and the download file. Meta receives the pixel data described under “Cookies”.

Your account

If you create an account, we keep your email to show you your purchases. Supabase stores your password encrypted; the store never sees it.

Cookies

We use the Meta pixel to learn which ads bring visits and purchases. Meta may set its own cookies (such as _fbp) and receives the page you visit, when you start a payment and, if you buy, the amount. We never send it your email or your name. The pixel does not load in your account or in the admin panel.

If you sign in, Supabase stores session cookies needed to keep you signed in. They cannot be read from the browser.

If you arrive through an affiliate link, we keep the loopa_ref cookie for 30 days, holding only the affiliate’s signed code, so we know who recommended us.

Contact

To ask about your data or have your data or account deleted, write to [email protected] or reply to any email from the store.